The 4 ROI themes are available in a fixed structure, each of which are subdivided into several, more specific trend reports.
Select a period / vehicles / vehicles groups and adapt your KPI settings if necessary to display the desired information.
The Trend Report 'Customer service' contains four different smaller trend reports.
Note: Some reports require specific options in order to have data:
All reports under Customer service - require planning functionality via webservices
Stops (#) - requires stops to be transferred by the dispatcher and completed by the driver
Report |
Formula |
|
Avg. duration / place (min) |
Average of stop durations |
|
Late / On time (%) |
Amount of stops on time / Amount of stops |
|
Anomalies / 100 stops (#) |
(Amount of anomalies / Amount of stops) * 100 |
|
Stops (#) |
Amount of stops / Number of selected days |
|
Ad hoc
|
||
