MESSAGES

 

This tab page contains a history of all the sent and received text messages and the received system messages from the selected vehicle.

 

You can:

 

However, keep in mind that:

 

 

The filter allows you to select the type of message you wish to visualize. In the last column of a system message, the icon indicates that it is impossible to resend a system message.

Icons

System message

Text message

Resend this message

Reply to this message

Impossible to resend a system message

 

Remark:

 

REPLY TO A MESSAGE

 

To reply to a message you received from a driver, click on the button.

When replying to an untreated message, this message will be automatically set to "Treated" at the moment the Send button is clicked.

 

 

The "Reply message" window will open, allowing you to type your message and send it to the vehicle.

 

 

RESEND A MESSAGE

 

If a message has not arrived in the vehicle, you can resend it without having to type your message text again. To resend it, click on the button.

 

The "Resend message" window will open, allowing you to resend your message.

 

 

SET A MESSAGE TO READ / TREATED

 

Click here for more information about how you can set a message to "Read" / "Treated".

 

EXPORT DATA

 

Click here to see how you can export the information of the Messages data grid to an Excel file.

 

 

MESSAGE TO
DISPATCHER GROUP

Click here to learn more about messages sent to a group of dispatchers.