MAILBOX

GENERAL OVERVIEW

The "Mailbox" window provides an overview of the message history for all vehicles and is divided into two zones:

The top zone provides a selection group box (to select period and vehicles).

  The bottom zone consists of two tab pages: Messages and Alarms.

The filter allows you to select the type of message you wish to visualize. In the last column of a system message, the icon indicates that it is impossible to resend a system message.

Note that for new users, system messages will be filtered out by default. Of course, the filter can be adjusted.

Icons

System message

Text message

Resend this message

Reply to this message

Impossible to resend a system message

All vehicles tracked by current dispatcher

If this option is selected, all the messages "From" and "To" the vehicles tracked by the current dispatcher will be selected.

All vehicles of (sub)group

If you select this option, a list of all vehicles will be displayed in the Messages data grid. In the first drop-down list, you can select a group. The second one is to select a subgroup.

DETAIL OF ALARM

If you double-click an alarm in the Alarm tab, the "Alarm message" window opens, where you can tick a selection box if your alarm message has been treated.

MESSAGE TO
DISPATCHER GROUP

Click here to learn more about messages sent to a group of dispatchers.